EnPRIVACY POLICYred

Good Tech Auto Centre Inc.
Effective Date: October 14, 2026
Last Updated: October 14, 2026

1. Our Commitment to Privacy

Good Tech Auto Centre Inc. is committed to respecting the privacy of our customers and website visitors.

We recognize the importance of protecting personal information and handling it responsibly, transparently, and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information.

2. Information We Collect

Depending on how you interact with our business, we may collect:

Personal and Contact Information

  • Name;

  • Email address;

  • Telephone and mobile telephone numbers;

  • Mailing or billing address; and

  • Preferred communication method.

Vehicle and Service Information

  • Vehicle make, model, year, and identification number (VIN);

  • Licence plate information where necessary;

  • Vehicle condition and reported concerns;

  • Inspection and diagnostic information;

  • Service and repair history;

  • Appointment and estimate information; and

  • Invoices and transaction records.

Website and Communication Information

  • Information submitted through website forms;

  • Newsletter and SMS subscription preferences;

  • Consent and unsubscribe records;

  • Email and SMS correspondence;

  • IP address and browser information;

  • Website usage information; and

  • Cookies or similar technology data, where used.

We limit collection to information reasonably necessary for identified business purposes.

3. How We Use Personal Information

We may use personal information to:

  1. Respond to inquiries and customer requests.

  2. Schedule and manage appointments.

  3. Diagnose, inspect, maintain, and repair vehicles.

  4. Prepare estimates, invoices, and service documentation.

  5. Communicate regarding vehicle status, repair authorization, and completed work.

  6. Manage customer service and warranty inquiries.

  7. Maintain appropriate accounting, operational, and compliance records.

  8. Improve our website and customer experience.

  9. Protect our systems and prevent fraud.

  10. Send promotional emails or SMS messages where authorized by applicable law.

We will not use personal information for materially different purposes without obtaining any consent required by law.

4. Consent and Customer Choice

We seek meaningful consent for the collection, use, and disclosure of personal information, except where consent is not required or is otherwise inappropriate under applicable law.

When you request automotive services, certain personal and vehicle information is necessary to provide those services.

Consent to receive promotional communications is separate from the information required to arrange or perform automotive work.

You may decline optional marketing communications without affecting your ability to request automotive services.

You may withdraw consent to particular uses of personal information, subject to legal or contractual restrictions and reasonable notice.

5. Email and SMS Marketing

Good Tech Auto Centre Inc. complies with Canada's Anti-Spam Legislation (CASL) for commercial electronic messages.

We may send newsletters, service promotions, maintenance information, and special offers where we have valid express consent or another legally permitted basis.

Where we request express consent, the request will identify Good Tech Auto Centre Inc., explain the proposed communications, provide required contact information, and describe how consent can be withdrawn.

Email and SMS marketing preferences may be selected separately.

Customers may unsubscribe at any time.

Withdrawal requests relating to commercial electronic messages will be processed without delay and within the period required by CASL.

6. Service Communications

We may contact customers concerning appointments, estimates, repairs, invoices, and other matters directly related to requested automotive services, where permitted by law.

These communications are not treated as authorization for unrelated promotional messages.

Where a message contains marketing content, we will assess and apply the relevant CASL requirements.

7. Disclosure to Service Providers

We may share personal information with trusted service providers where reasonably necessary to operate our business.

Depending on the services used, these may include:

  • Website hosting and technology providers;

  • Appointment and customer management systems;

  • Email and SMS communication providers;

  • Payment processing and accounting providers;

  • Automotive service information and diagnostic systems; and

  • Other service providers necessary to deliver requested services.

We require appropriate protections for personal information handled on our behalf.

We do not sell customer email addresses or mobile telephone numbers to third parties for their independent marketing purposes.

We may also disclose information where required or permitted by law, or with appropriate consent.

8. International Processing

Some technology and communications service providers may process or store information outside Ontario or Canada.

Where applicable, personal information may be subject to the laws of the jurisdiction in which it is processed.

We take reasonable steps to assess and protect information transferred to service providers, consistent with our legal obligations.

9. Cookies and Analytics

Our website may use cookies and similar technologies to support essential functionality, maintain security, understand website traffic, or improve performance.

Where analytics or advertising technologies are implemented, we will provide appropriate information and any choices required by applicable law.

You may be able to manage certain cookies through your browser settings or website preference controls.

10. Data Security

We use safeguards appropriate to the sensitivity of the information we handle.

These may include:

  • Access restrictions;

  • Account authentication;

  • Appropriate technical security measures;

  • Employee confidentiality practices;

  • Secure storage and disposal procedures; and

  • Oversight of service providers.

No electronic system can guarantee absolute security.

If a privacy breach occurs, we will assess and fulfill applicable notification, reporting, and recordkeeping obligations.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill identified purposes and meet applicable legal, accounting, operational, and regulatory obligations.

Retention periods may vary according to the type of information.

When information is no longer required, we will securely delete, destroy, or anonymize it, subject to lawful retention requirements.

We may retain limited records of consent and withdrawal where reasonably necessary to demonstrate compliance.

12. Access, Correction, and Privacy Requests

Subject to applicable legal exceptions, you may request:

  • Access to personal information we hold about you;

  • Information about how that information has been used or disclosed;

  • Correction of inaccurate or incomplete information; and

  • Withdrawal of consent for optional uses, including marketing.

We will respond to requests within the timeframes required by applicable privacy law.

We may take reasonable steps to verify identity before providing access to personal information.

13. Children's Privacy

Our website and automotive services are not specifically directed toward children.

We do not knowingly seek personal information from children for marketing purposes without appropriate authorization where required by law.

14. Privacy Complaints

If you have concerns about how your personal information has been handled, please get in touch with our designated privacy representative.

We will review privacy complaints and respond appropriately.

You may also contact the Office of the Privacy Commissioner of Canada regarding concerns within its jurisdiction.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, business practices, or technology.

Material changes will be communicated where required by law.

Any new consent required for a changed purpose will be obtained before that purpose is implemented.

16. Contact Our Privacy Representative

Good Tech Auto Centre Inc.
Telephone: 416-739-1717
Email: goodtechauto@gmail.com
Mailing Address: 1100 Finch Ave West, Unit 206-207, Toronto, Ontario, M3J2E2
Location: North York, Toronto, Ontario, Canada

© 2026 Good Tech Auto Centre Inc. All rights reserved.